Revisions
The number of revision rounds depends on the tier you choose and is listed on each package. A revision adjusts the work to the agreed brief. New features or a change of direction are quoted separately. Request revisions with the Request a revision button on your order page.
Reviewing the work
After delivery you have 7 days to review the work and ask for revisions. If no revision is requested within 7 days, the order is automatically marked as completed.
Cancellation
You can cancel an unpaid order yourself from the order page. For paid orders, message me in the order chat.
Refunds
If work hasn't started, you get a full refund. If work is underway, the refund covers the part that hasn't been done, and we agree on it together. Completed and accepted orders can't be refunded.
How refunds are paid
Refunds go back through the original payment method. PayPal payments are refunded through PayPal, and transfers go back to the account you provide. Fees already taken by your bank or PayPal may not be returned.